Privacy notice

This explains how we use information you provide when requesting an experience or contacting support.

What information we collect

When you submit a request, we collect details needed to respond, such as your name, email, phone number, preferred date, group size, and the message you write. We may also receive optional notes you share to help with planning or accessibility.

How we use your information

We use your information to: (1) handle your inquiry and confirm details, (2) communicate about scheduling and practical guidance, and (3) provide customer support related to your request.

When we share information

We share request details only as needed to respond to your inquiry and coordinate confirmation steps. We do not sell your personal information.

Your choices

You can opt out of email updates by contacting support. You can also ask us about your request details by reaching out to the support desk.

Questions about privacy?Contact our support team and we’ll help with next steps.